What is CRM?
CRM or Customer Relationship Management is a software that helps in the sales and marketing process, starting from tracking leads, finding sales opportunities, following up with potential customers, managing customer contact information, managing a campaign, and handling customer support activities.
Benefits of CRM
Time Saving – A CRM tool saves a lot of time for a solopreneur, and this is the most important reason for having a CRM tool.
Streamlined Sales Process – The sales process is streamlined, which helps the solopreneur to focus on core work
Maintaining Customer Relationship – A Solopreneur can manage the customer relationship better by the use of a CRM tool.
Here is a list of CRM for Solopreneurs
| CRM Provider | Website URL | Key Features | Pricing (Approx. per user/month, billed annually) | Free Options |
|---|---|---|---|---|
| HubSpot CRM | hubspot.com | Contact Management, Sales Pipeline, Marketing Automation, Service Hub, Reporting, Email Marketing, Live Chat, Meeting Scheduling | Starter: $15–$20 Professional: Higher tiers available | ✅ Yes, a robust free version with core CRM features |
| Bigin by Zoho CRM | https://bigin.com | Pipeline‑first interface • Two‑way email & WhatsApp sync • Mobile & macOS apps • Basic workflow automation • Tight integration with other Zoho tools | Free “Starter” plan (1 user, 5 K records) ✔️ Express — ≈ US $7 / user / mo (annual) Premier — ≈ US $12 / user / mo (annual) Bigin 360 — ≈ US $20 / user / mo (annual) | The starter plan is free for 1 user, supports basic pipeline, contacts, email integration, 5,000 records, and limited workflows. |
| Freshsales | freshworks.com/crm | AI Lead Scoring, Visual Pipeline, Email & Phone Integration, Chatbot, Mobile App, Analytics | Growth: $9–$15 Pro: $39–$49 Enterprise: $69–$99 | ✅ Yes, free “Growth” plan for up to 3 users |
| Pipedrive | pipedrive.com | Visual Sales Pipeline, Activity Tracking, Email Integration, Forecasting, Custom Workflows, Mobile Access | Essential: $14–$20 Advanced: $29–$35 Professional: $49–$60 Enterprise: $69–$75 | ❌ No free plan, but offers a 14-day free trial |
| Salesforce | salesforce.com | Lead & Opportunity Management, Contact Management, Forecasting, Marketing & Service Tools, AppExchange Integrations | Starter Suite: $25 Professional: $80–$100 Enterprise: $165–$180 | ❌ No free plan, but free trials available |
| Agile CRM | agilecrm.com | All-in-One CRM (Sales, Marketing, Service), Email Campaigns, Landing Pages, Ticketing, Telephony | Starter: $8.99–$14.99 Regular: $29.99–$49.99 Enterprise: $47.99–$79.99 | ✅ Yes, free plan for up to 10 users |
| OnePageCRM | https://onepagecrm.com | Next‑Action” follow‑up list • Full email sync & bulk email • AI route planner (mobile) • Workflow “Autoflow” automations • 700+ integrations via Zapier & native apps | 21‑day free trial (no card) ✔️ Professional — US $9.95 / user / mo (annual) Business — US $19.95 / user / mo (annual | Offers a 21-day free trial, no credit card required. After that, paid plans start at $9.95/user/month. |
| Less Annoying CRM | lessannoyingcrm.com | Simple Contact Management, Lead Tracking, Tasks & Calendar, Email Logging | $15 flat rate | ❌ No free plan, but offers free trial |
| Insightly | insightly.com | CRM + Project Management, Workflow Automation, Lead Routing, Email Templates, 500+ Integrations | Plus: $29–$35 Professional: $49–$59 Enterprise: $99–$119 | ❌ No free plan, free trial offered |
| Streak | streak.com | Native Gmail CRM, Mail Merge, Email Tracking, Pipelines, Task Management, Simple Collaboration | Solo: $15 Pro: $49 Enterprise: $129 | ❌ No free plan, but offers a free trial |
Summary – Best CRM for Solopreneurs
Review the above list and start with the CRMs that are free. There are benefits of CRM, and the most significant benefit of CRM is time-saving. Based on the study conducted by Forbes on 10 Best Small Business CRM Software Of 2025, assuming as a solopreneur you have a low budget for CRM, check Bigin by Zoho CRM and Agile CRM.
FAQ: Best CRM for Solopreneurs
Q. Is a CRM worth it for a solopreneur?
If you are in business and have started generating revenue, the answer is Yes! A CRM helps you manage leads, automate tasks, and grow your business, without extra hires.
Q. Can I use a free CRM as a solopreneur?
As a solopreneur, don’t invest in a CRM tool immediately. Start with a free version of CRM. Tools like HubSpot offer a robust free plan, which is a good starting point for solopreneurs.
Q. What’s the easiest CRM to use for a Solopreneur?
HubSpot is widely known for being beginner-friendly.